It’s Monday morning. You have a laundry list of tasks to do today – first of which is meeting with your attorney, and you’re feeling a bit anxious. How long will this take? How much paperwork will I have to complete? What documentation will they need from me?
As you walk into the front door, you see a young woman’s smiling face. She greets you like a friend. She asks your name and invites you to have a seat. You immediately feel at ease.
You have just met Victoria Parker, the receptionist at Whitehurst, Blackburn, & Warren, but she’s really more like our director of first impressions. Her presence feels so comfortable in the office that clients begin to release a bit of tension, as well.
That easy feeling is because Victoria is a staple at WBW. She practically grew up in the office. She and her family moved to Thomasville from McDonough about a decade ago. Her mother accepted the same receptionist job with Whitehurst, Blackburn & Warren when Victoria was in the sixth grade, and she has been unknowingly training for this role ever since.
“I basically grew up around here. It’s kind of like a family setting to me. I’ve been around WBW since I was 11 or 12 years old,” Victoria says.
On a typical day, you may find Victoria getting the office running in the morning, turning on lights, unlocking doors, and then creating a welcoming environment for when clients arrive. She also reviews the calendar of appointments first thing each morning so she knows who will be coming in and which lawyer they will be seeing.
“I try to memorize names and faces so I can welcome clients as soon as they walk in,” she says.
As the first touch point both by phone and in person, Victoria tries to make the client’s visit as easy as possible.
“It can be intimidating and stressful to walk into a law office for the first time, so I do my best to put clients at ease.”
While Victoria is building a promising future at Whitehurst, Blackburn & Warren, she also attends Valdosta State University, taking online courses for a business degree.
“I’m not quite sure of my plans after graduation, but I’ve always dreamed of being a teacher and softball coach. Working at WBW also has me interested in legal and paralegal fields,” she says.
In addition to working and attending college, Victoria enjoys playing softball – she played in high school and college -- vacationing at the lake and the beach, and watching her little sister play softball at Columbus State.
Rest assured Victoria and the staff at WBW are preparing to meet you. We aim to make you feel like part of the family.
To schedule your no cost, no obligation consultation call Victoria at 229-226-2161.